Chinese Relationship Manager

Role and Responsibilities

• Support/Coordinate through the basic teller function at Chinese Desk counter and Ensure the adequacy of Foreign Business
• Perform Counter services & Introduce bank’s product and services to customers including Deposit and Loan
• Provide professional services to chinese customers
• Cross and up selling to Chinese customers
• Weekly, Monthly and Quarterly Performance Report to line manager
• Daily Chinese Customers transactions report to line manager
• Handle customer inquiry and verify cash for daily closing
• To open and close bank account
• To accepts (and pay) cash and cheque for deposit taking (and withdrawal)
• Process all kind of remittance, application for credit/debit card, digital banking and other bank’s products and service transaction
• Report all matters to line manager

Requirement

• University Degree in Finance and Banking or equivalent professional qualifications;
• At Least 3-5 years’ work experience in related field with financial institutes (Priority);
• Creative, dynamic, flexible, self-direct and self-motivated team player;
• Excellent communication & Interpersonal Skills;
• Good command of English, other foreign languages (Chinese)
• Computer literacy