Chief Teller

Authorize over the counter services (Account opening, Withdrawal, Deposit, Foreign Exchange, Internal fund transfer, International fund transfer, close account, other request letter of request)

Introduce bank’s product and services to customers including Deposit and Loan.

Handle and solve customer calls, inquiry and complaints.

Approve on ATM Card creation and ATM Cash counting and Loading.

Control cheques, collecting chequebook from branches, clear local cheques report cheque clearing, deposit and inward cheques.

Authorize to update CIF on core banking system.

Check daily report (counter report, Account open, letter of request, marketing report for BM on Tele-marketing) that receive from Teller.

Daily open and close counter & Branch operation on system.

Ensure staff training and compliance with procedures.

Check daily cash count with teller and ensure that cash is balance with report.

Maintain good customer relations and refer customers to appropriate staff for new services to promote business for the bank.

Responsible for vault room and all till’s tellers.

Perform any special order by Management.

Degree in Marketing, Finance, Banking, Business Administration or equivalent

Proven track record in delivering high quality results in short time frames

Possess superior communication and leadership skills

At least 5 years work experience in banking industry

High proficiency spoken and written of English

Creative, dynamic, flexible, self-direct and self-motivated team player

Committed, hard-working, and honest individual

Willing to work under pressure