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What can I do if I forget my Password?

On the bottom right of the Login screen, Click on Forgot your password. You can choose between input your National ID/Passport ID. Request Authentication code, fill it in, and your new temporary password will be sent to your mobile phone number. Use the temporary password to login to your account and the change password screen […]

On the bottom right of the Login screen, Click on Forgot your password.

  • You can choose between input your National ID/Passport ID.
  • Request Authentication code, fill it in, and your new temporary password will be sent to your mobile phone number.
  • Use the temporary password to login to your account and the change password screen will be shown.
  • In the Current Password, re-input the temporary password. Then, input your New Password 2 times and your password will be successfully changed.